Last week, the Medical Board of California launched an iOS app that aims to help consumers more easily learn of any changes to a practitioner’s license status, location of practice, or other records made available by the organization.
Of note, users of the free app tool can follow up to 16 providers and receive automatic notifications whenever a license is updated, according to the Medical Board. This includes the posting of administrative actions and enforcement documents associated with a specific doctor’s profile, such as when a practitioner has had their license suspended, revoked, or placed on probation.
“The Board is incredibly excited about the app and believes it takes great strides in meeting the Board’s mission of consumer protection and enhancing transparency to consumers,” Kimberly Kirchmeyer, executive director of the Medical Board of California, said in a statement announcing the launch.
Development of the app began in late 2017, according to a statement, and employs the Department of Consumer Affairs’ license search interface. An Android version of the same app is in development as well, and all consumers can still find information about a California practitioner’s license through the Medical Board’s website or by contacting the organization.
While the state’s board said that it has developed the new tool as an additional source of healthcare transparency, Consumer Watchdog — a nonprofit organization that has been petitioning the Medical Board to extend its notices to include patient complaints and ongoing investigations — released a statement the same day arguing that the digital tool does not adequately address larger consumer awareness concerns.
"An app makes a nice PR splash, but it won't improve transparency for the vast majority of Californians who don't know they can look up their doctor in the first place,” Carmen Balber, executive director of Consumer Watchdog, said in a statement. “It's time to shelve the marketing strategy for a simple cost-effective solution: require doctors to inform patients in person if they have been disciplined for misconduct or causing patient harm.”
MobiHealthNews has reached out to the Medical Board of California for additional comment, and will update this article with the organization’s response.
